Service & Support

CeraTek provides full service to support our customers’ operational goals. We understand that your investment in a CeraTek sealer is based on your belief in the reputation of the CeraTek name.  We are committed to maintaining this legacy through superior service and support.

SencorpWhite is pleased to offer the following services to support our brands for the entire lifecycle of your equipment.

Parts and Technical Support

Minimizing downtime is critical. Whether you need assistance with a list of recommended spare parts to support a new system, SencorpWhite offers the following support solutions:

• Dedicated parts specialists to assist with parts identification and sourcing
• Spare parts to support maintenance and minimize downtime
• Replacement parts for the life of the system
• Obsolescence assistance as your machine ages

How to Reach SencorpWhite for Service

• By Phone: 508-771-9400
  • Outside of normal business hours, (Monday through Friday, 7:30AM to 5PM EST), please dial extension 7000.
• By email:
  • For field service and general inquiries: service@sencorpwhite.com
  • For parts: parts@sencorpwhite.com
• Online:
  • Fill out form below.

Service & Support

CeraTek provides full service to support our customers’ operational goals. We understand that your investment in a CeraTek sealer is based on your belief in the reputation of the CeraTek name.  We are committed to maintaining this legacy through superior service and support.

SencorpWhite is pleased to offer the following services to support our brands for the entire lifecycle of your equipment.

Parts and Technical Support

Minimizing downtime is critical. Whether you need assistance with a list of recommended spare parts to support a new system, SencorpWhite offers the following support solutions:

• Dedicated parts specialists to assist with parts identification and sourcing
• Spare parts to support maintenance and minimize downtime
• Replacement parts for the life of the system
• Obsolescence assistance as your machine ages

Field Service, Upgrades and Retrofits

We provide on-site field service, upgrades, and retrofits to meet your changing operational and performance requirements. SencorpWhite has dedicated sales personnel to assist with identifying the appropriate solution to meet your needs: 

• Machine installation or relocation
• Controls and electrical architecture upgrades
• Program revisions and customizations
• Rebuilding existing machines to ensure peak performance

Service & Support

CeraTek provides full service to support our customers’ operational goals. We understand that your investment in a CeraTek sealer is based on your belief in the reputation of the CeraTek name.  We are committed to maintaining this legacy through superior service and support.

SencorpWhite is pleased to offer the following services to support our brands for the entire lifecycle of your equipment.

Parts and Technical Support

Minimizing downtime is critical. Whether you need assistance with a list of recommended spare parts to support a new system, SencorpWhite offers the following support solutions:

• Dedicated parts specialists to assist with parts identification and sourcing
• Spare parts to support maintenance and minimize downtime
• Replacement parts for the life of the system
• Obsolescence assistance as your machine ages

Field Service, Upgrades and Retrofits

We provide on-site field service, upgrades, and retrofits to meet your changing operational and performance requirements. SencorpWhite has dedicated sales personnel to assist with identifying the appropriate solution to meet your needs: 

• Machine installation or relocation
• Controls and electrical architecture upgrades
• Program revisions and customizations
• Rebuilding existing machines to ensure peak performance